Terms & Conditions

A. Overview:-

• You are consulting with a Qualified Dietitian and Clinical Nutritionist. Though we would provide you with diet & nutrition advice after an analysis and a health assessment, it does not replace or substitute for the services of a physician or a doctor.

• We are providing you with an opportunity that can change your life in more ways than one. This effort involves the investment of our time and expertise, and as a wise person once said, ‘Time is money’. We would be charging you for our expertise in the field and expect you to respect it. We are not indebted to you in any way for the money you pay us, neither can it be used to take advantage of us in any way.

• We aim at changing your lifestyle. It is a process which is going to take time and some effort from your side. Kindly do not expect some quick fix in treating Thyroid, PCOD/S or Diabetes, Deranged Lipid Profile as it would be unrealistic. Lifestyle changes are about changing habits, hence do not expect miracles in a week or a month’s time. Disorders may or may not get fully cured but can very well be managed with diet & lifestyle modifications as we focus on the root cause rather than symptoms.

• We have a very holistic approach, but, if need be, we might recommend some dietary supplements. It is completely your choice whether or not to take those supplements, or whether you’d like to consult your physician before doing so. You are in no way bound to take them.

• You commit to take responsibility for your own actions and understand that the Dietitians can only guide and cannot control what you consume vs what was prescribed.

B. Payments & Refunds: -

• To enrol with our programs, you agree to make full payment at the start of the program. Once you have paid for a program, the No Refund policy applies. Due to the nature of services involved, no refund is provided, under any circumstances.

C. Upgrades: -

• A program once enrolled in, can ONLY be upgraded within the first 10 days from the start date, after that you will have to re-enrol for the new upgraded package. Downgrades are not allowed.

D. Transfers: -

• Our programs are non-transferable. If, for a medical or other urgent reason, you are not able to continue the program, we may be able to approve the transfer request provided you can present relevant evidence. Note that if approved, standard transfer fee of Rs.2000/- will be applicable.

E. Missed appointments: -

• If you miss your appointment and do not notify us, it is your responsibility to reach out to us and reschedule your next appointment.

F. Pause / Hold of Programs: -

• When it comes to Health there is no PAUSE button. Hence, we do not encourage breaks as they disturb the flow of diet and lifestyle changes that we recommend. Moreover, lifestyle changes are about integrating those into your life regardless of what you are up to. Vacations, family functions, travelling or not feeling well should not become a factor to stop eating healthy. Though if for some other emergent reason, you need to pause your program, please get in touch with us. If the hold is approved, you are entitled to have a maximum of 2 weeks break in 6-month program. Hold/Pause facility is not applicable to 3-month programs.

G. Warrantee / Guarantee: -

• We DO NOT guarantee 5, 10 or 20 kilo weight loss through our programs. Your body can safely lose 2-3 kilos/inches in a month, and the fat you lose with us will not bounce back as long as you remain self-disciplined. We focus more on your overall Nutrition in body, stamina and well-being. Weight Loss will be a by-product of eating healthy and following a balanced lifestyle. Our diet plans are not short-term diet plans that you follow for temporary results. Instead, the food prescribed is which you can sustain for lifelong, and hence get permanent outcomes resulting in a lifestyle change